FAQs

1. What are the different kind of products that Dulux Professional offers to its customers?

Dulux professional provides a range of paints designed for various surfaces, including interior walls, exterior walls, waterproofing, wood, and metal. Dulux Professional products protect your building from environmental degradation and provide long lasting aesthetics.

2. Which are the different segments that Dulux Professional is catering to?

Dulux professional caters to every segment starting from Builder, Repainting, Commercial and Government.

3. What is the process that Dulux professionals follows on their sites?

Dulux professional strictly follows their SMP (Site Management Process) on each of their sites which is -

• Pre inspection & Scoping
• Perfect Shade Selection
• Preview & Sampling for the chosen shades
• Recommendation and Finalisation of System Solution
• Surface Preparation and Crack filling
• Priming
• Application of topcoat
• Project Handover with Warranty Assurance
• Feedback

4. Does Dulux professional offer warranty on their sites?

Yes, Dulux professional offers flat warranty (Labour+Material) starting from 5 years up to 15 years on their sites depending on the system application that has been finalized on the project.

5. What eco-friendly paint options does Dulux Professional offer?

Dulux offers a variety of eco-friendly paints that prioritize indoor air quality and reduce environmental impact. Look for our low-VOC and water-based paints, designed to be both sustainable and high-performing.

6. What makes Dulux Professional different from other paint brands?

At Dulux Professional, we’re dedicated to delivering more than just colour. Our paints are crafted for exceptional durability, long-lasting protection and to prevent environmental degradation. We understand that for our customers painting can be a hectic and confusing process. Hence our team partners with you at every step, providing right guidance and support to ensure best in class results.

7. Are Dulux Professional products certified?

Dulux Professional range of products are certified by the Indian Green Building Council and GRIHA amongst others. At Dulux Professional, we care about reducing our carbon footprint and deliver products that do not have any adverse ecological or environmental impact. Our products have been recognized as “Green Products” by two of the leading product certifying authorities in India.

8. Does Dulux professional suggest applicators as well?

Dulux Professional has a network of 2200 + experienced painting contractors all over India, who follow best painting practices to ensure -

1. Safety: Minimal contact with residents, and least effect on day-to-day activities during painting process.
2. Integrity: Right cost and honest work force assurance.
3. Best Results: Well trained and experienced painters, and best painting  equipment to provide best results on your walls.